GL Account Detail does not display any information for RE

Issue No: GL-6956
Created 3/8/2019 4:25:34 PM
Type Bug
Priority Major
Status Closed
Resolution Fixed
Fixed Version 18.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-228287 - Cannot see GL detail |https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-228287] The GL Account Detail does not display information for the Retained Earnings account.   # Pull up GL Account Detail for 30540-0000 # Double click on line to open GL Account Detail for that account # No numbers appear   See balance sheet below. there is over 12 million dollars in that account.   !pastedImage_d113746_0.png!   !pastedImage_d113746_1.png!   !pastedImage_d113746_2.png!