| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-223606 - report set up for me?|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-223606]
When trying to create a report in Excel through GL Account Detail, it gets stuck on loading and never finishes, but only for account 5110-2001. Other accounts work fine.
# Go into GL Accounts Detail, Chart of accounts tab.
# Account-Id = 5110-2001
# Open up that account
# Change dates to 10/1/17 - 9/30/18
# Click on Report/Excel
# This is when it hangs up.
!pastedImage_d110936_0.png! !pastedImage_d110936_1.png! !pastedImage_d110936_2.png!
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