| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-220747 - Voided check doesn't allow reconciliation to continue|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-220747]
Details:
In most cases, the void date is much later than the check date.
The check was written in late October but voided in the early November. That is a very common practice since the prior period may be closed. Most people void check when they are ready to issue the vendor a new check. In this case, the check was voided before the bank rec was complete. It technically should outstanding in October, voided in November.
Steps:
# AP Clerk creates a check Dated 1/1/2018 in iRely
# AP Clerk prints the check bit does not print from screen to printer so check is in a "unconfirmed" status
# Vendor that the check was sent to loses the check
# Vendor asks the iRely user to void the check and send them another dated 1/3/2018
# The irely user still hasn't reconciled 1/2/2018 or printed.
# irely user voids check and issue another as of 1/3/2018
# irely tries to reconcile 1/2/2018 and it fails due to reconciled check
# iRely should not be able to void without the check being Confirmed.
For a customer that wanted to reconcile more frequently, the bank rec is not letting them do that because the check was voided in the future.
if it is voided in the future it is oustanding as of that date so to speak.
Once the totals are adjusted for voided checks on the bottom we should be good.
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