Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-208937 - ACH Errors - not able process payments to generate ACH/remittances|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-208937]
*Step to reproduce:*
# Go to Sales \| Activities \| Invoices
# Add and post a credit memo
Item = 87G
Shipped = 1
# Go to Sales \| Activities \| Receive Payments
Payment Method = ACH
# Add and POST a payment for the above credit memo in step 2
# Open Unsubmitted ACH tab screen
# Select the above RCV
# Click Generate ACH button
*Issue:*
In Process Payments screen, This message prompts. But this message is not consistent
1. The generated ACH did not appear in the screen.
Issue is *not limited* to credit memo transactions.
Upgraded to 17.3.0213 version and now no records are showing up when trying to do the ACH process.
*Accepted:*
*G* enerated ACH should appear in the screen.
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