JDE - Chrome Print Issue with Graphics

Issue No: FRM-9946
Created 9/26/2021 11:35:55 PM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 20.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-264770 - Watermark disappears from batch printing|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-264770]   *This issue relates to i21 Help Desk ticket:* [ HDTN-264790 - Contract print is incorrect unless preview is cancelled and re-printed|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-264790]   It seems a change with the latest google chrome update has impacted printing the background graphics on documents from i21. The logo and signature on the contract are not printing after this update and the logo isn't printing on other documents. The user can check the below setting on their browser and the graphics will print. We will need to get a global solution to this issue and possibly a patch if possible. This is also impacting MCP and likely others. !pastedImage_d170725_0.png|height=722,width=334! *Steps:*   1. Go to Contract Management > Contracts   2. Select and open any records   3. Click Print > Contract   4. Click Print the report button   *Issue:*   5. Chrome preview shows boxes instead of company logo and signature *Accepted:*   Should display the configured logo and signature.