Chrome Print Issue with Graphics

Issue No: FRM-9942
Created 9/23/2021 9:15:21 PM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 20.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-265067 - STATMENTS |https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-265067]   *This issue relates to i21 Help Desk ticket:* [ HDTN-264949 - Logo not printing on sales invoice but is on card fuel invoice/stm|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-264949]   *This issue relates to i21 Help Desk ticket:* [ HDTN-264923 - Header is not printing on documents - Company 02|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-264923]   *This issue relates to i21 Help Desk ticket:* [ HDTN-264927 - Report printing blank page every other page|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-264927]   *This issue relates to i21 Help Desk ticket:* [ HDTN-264926 - Logo not printing on reports|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-264926]   *This issue relates to i21 Help Desk ticket:* [ HDTN-264770 - Watermark disappears from batch printing|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-264770]   *This issue relates to i21 Help Desk ticket:* [ HDTN-264790 - Contract print is incorrect unless preview is cancelled and re-printed|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-264790]   It seems a change with the latest google chrome update has impacted printing the background graphics on documents from i21. The logo and signature on the contract are not printing after this update and the logo isn't printing on other documents. The user can check the below setting on their browser and the graphics will print. We will need to get a global solution to this issue and possibly a patch if possible. This is also impacting MCP and likely others. !pastedImage_d170678_0.png|height=722,width=334! *Steps:*   1. Go to Contract Management > Contracts   2. Select and open any records   3. Click Print > Contract   4. Click Print the report button   *Issue:*   5. Chrome preview shows boxes instead of company logo and signature *Accepted:*   Should display the configured logo and signature.