HDTN-263976 - NDKW (Germany) user is not able to save any transaction in i21

Issue No: FRM-9903
Created 8/26/2021 8:05:42 AM
Type Bug
Priority Critical
Status Closed
Resolution Fixed
Fixed Version 20.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-263976 - NDKW (Germany) user is not able to save any transaction in i21|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-263976]   Backgroud:   NDKW office is not in Strauss network.   iRely i21 application is hosted in Israel servers.   NDKW team is accessing i21 using SSL through internet.   While saving inventory items or quality sample, it is throwing error in the network under (F12) in which errorlog/post is getting into loop for some reason and not allowing user to use the system.   Refer attached screenshots and video recording.   *Steps:*   1. Go to System Manager > Locked Records   *Issue:* System rendered unresponsive and unusable because if infinite loading.   *Accepted:* System will only call errorlog/post API request call once per error.