| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-240954 - Refer to Amy - Unable to import Receipt Detail Customized View on Kerrie's user|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-240954]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-238981 - Receive Payments tab|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-238981]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-238981 - Receive Payments tab|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-238981]
+ *Issue:* +
When the user first log on the receive payment tab is there and when she does a few things in and goes back to the section, the received payments tab disappears. For her to get it back, she would have to log out and log back on.
See the initial part of the recording.
I had them upgraded to the latest release 19.1.1216.527 but it didn't fix the issue. I'm unable to reproduce the issue even when using the user's credentials. I already cleared the user's browser site data and cache but it still didn't fix the problem.
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