Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-236362 - Won't print any generated report|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-236362]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-235899 - Printing out of General Ledger|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-235899]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-235910 - Can't print out of i21|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-235910]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-235864 - unable to print checks from Sue's Computer|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-235864]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-235907 - unable to print AP ck - no printer response|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-235907]
Issue:
Reddy Ag was having issues printing a check from i21. After further testing I found they were using the latest version of chrome 77.0.3865.75. I upgraded the servers chrome to latest version and verified it has the issue too. They are on 18.1.0806.737, so I tested in helpdesk which is version 19.1.0806.316 with latest version of chrome. I am seeing the same issue, nothing prints from i21 when using chrome version 77.0.3865.75. This will affect all customers using i21 once chrome auto updates.
Steps:
Open any report screen
Generate a report
Click on Print button
Acceptance:
Should print / show the chrome /printer dialog box when the print button is pressed
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