i21 Printing does not work in Chrome version 77.0.3865.75

Issue No: FRM-8628
Created 9/12/2019 10:32:27 AM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 19.1, 19.2, 18.3, 18.1, 20.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-236362 - Won't print any generated report|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-236362] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-235899 - Printing out of General Ledger|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-235899]   This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.     [HDTN-235910 - Can't print out of i21|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-235910]     This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.     [HDTN-235864 - unable to print checks from Sue's Computer|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-235864]     This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.     [HDTN-235907 - unable to print AP ck - no printer response|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-235907]           Issue:   Reddy Ag was having issues printing a check from i21. After further testing I found they were using the latest version of chrome 77.0.3865.75. I upgraded the servers chrome to latest version and verified it has the issue too. They are on 18.1.0806.737, so I tested in helpdesk which is version 19.1.0806.316 with latest version of chrome. I am seeing the same issue, nothing prints from i21 when using chrome version 77.0.3865.75. This will affect all customers using i21 once chrome auto updates.     Steps:   Open any report screen   Generate a report   Click on Print button     Acceptance:   Should print / show the chrome /printer dialog box when the print button is pressed