New user cant login to helpdesk

Issue No: FRM-8495
Created 6/13/2019 11:55:31 AM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 19.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-231941 - new user|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-231941] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-231941 - new user|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-231941] + *Issue:* +   Initial error "Oops something went wrong..." Turned off custom error. Error: "value cannot be null. parameter name: value"   Found out strSecurtityStamp is null.   Updated strSecurityStamp with helped from Lex, but resulted to time out error. Moreover, intEntityId and intEntityCredentialId of tblEMEntityCredentialBackupForCertEncryption is different from tblEMEntityCredential.   User: kristy.wilkinson@tri-countyfeed.com   Pass: Feed1952