| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-216609 - Distribution from Scale|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-216609]
Trying to set up scale ticket email function.
Steps -
Email service is set up in company configuration and can successfully sent test email
Add contact to a customer that has email distribution type of Scale
Enabled email function on scale station
Entered a scale ticket for customer with contact that has scale email
Save ticket - No email
Distribute ticket - No email
Print ticket - No email
Not sure what action is supposed to trigger the email, but it isn't going.
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