Blue screen pops up and forced to restart the application

Issue No: FRM-7558
Created 6/18/2018 7:31:38 AM
Type Bug-QC
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 18.3, 18.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-215038 - Consumption Site Tabs Overlapping|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-215038] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-217342 - can't print contract pricing/blue screen|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-217342] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-217316 - Irely keeps freezing/blue box|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-217316] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-216156 - Blue Screen|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-216156] *Using 18.1 and 18.3.0617.38*   *Issue with reproduction Steps:*   1. Sometines from any action in the i21 application, blue screen pops up as below and user is forced to restart the application.   !pastedImage_d98890_0.png!   !pastedImage_d98890_1.png!     2. This is not reproducible always but appears infrequently.   3. requesting to look into this matter.   *Expected Result:*   1. Such blue screen should not pop up at all.