TIF file is showing only the first page after saving it in DMS

Issue No: FRM-5259
Created 7/14/2017 9:01:07 AM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 17.1
Description JDE users are having a strange issue. Whenever they store a TIF file in DMS, it is only showing the first page even though their actual file had 4 pages. I've attached one file that they showed me. After storing it in DMS, it is having only one page and rest of the 3 pages are missing. It is the case with preview and download.   They are saying it is happening only from Tuesday/Wednesday. I believe till then it was working properly for them.   JDE wants an immediate fix over the weekend for this since these documents are very critical for them.