Attachment letter is blank

Issue No: FRM-10416
Created 8/8/2022 1:46:54 AM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 21.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-276304 - UAP automation run on Parker's Propane Gas Co live then update to build 21.1.0815.284 or greater|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-276304]   *This issue relates to i21 Help Desk ticket:* [ HDTN-275669 - Letters are printing blank|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-275669]   *This issue relates to i21 Help Desk ticket:* [ HDTN-275669 - Letters are printing blank|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-275669]   + *Steps:* +   1. Go to sales > activities > batch printing.   2. Generate letter:   Transaction type: letter   Letters: prebuy letter 2022   By transaction date   From: 8/1/2022   To: 8/31/2022   3. Go to the detail tab.   4. Select a customer from the list and email.   Note: make sure to change the email address to your own personal email address.   + *Issue:* +   The attachment letter is blank. See attached sample. + *Accepted:* + Should display the attachment letter.