Frequent Repetitive Invoice random errors

Issue No: FRM-10179
Created 3/8/2022 5:38:48 AM
Type Bug
Priority Critical
Status Closed
Resolution Fixed
Fixed Version 20.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-269644 - Invoice random errors|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-269644]   *Steps:*   1. Go to Sales (A/R) > Invoice   2. Click New button   3. Create an Invoice       *Issues:*   1. Users enters daily sales Invoices as per regular business need.   2. After around three or four Invoice entry, for the next invoice after posting when user click click on Sent Email and click on New button, they receive below messages and forced to refresh the whole application.   !pastedImage_d181136_0.png|height=285,width=814!   3. Sometimes it freezes and highlighting mandatory columns though all were entered only. !pastedImage_d181136_1.png|height=277,width=814!     4. It even started giving wrong calculation !pastedImage_d181136_2.png|height=418,width=744!     5. Total is missing in another occurance. !pastedImage_d181136_3.png|height=508,width=936!     6. More issues from Customer - screen is not loading properly.   !pastedImage_d181136_4.png|height=541,width=1029!   7. Another - fields are not loading.   !pastedImage_d181136_5.png|height=471,width=1029!   6. We had a call with them and collected below console error when they faced further issues.   !pastedImage_d181136_6.png|height=460,width=845!     *Acceptance:*   Should be able to create invoice without errors.     *Note:* Two videos were recorded with Customer entering in front of us for reproduction of the incident are attached here with all Customer emails.   Video Link1: [https://iguidedashboard.sharepoint.com/:v:/s/uapvideos/EZKJlv6ipqFAvbp3K2v2I04BhBvJHZSnCmfYhrk-XkI2_g?e=I8pmcx]   Link2: [https://iguidedashboard.sharepoint.com/:v:/s/uapvideos/EXvTzYcWzj9OpzOc8PPRJqIBNkbw7Avux42ChX1CyKHcLQ?e=sExp1u]