Rhoads Energy: HDTN-265679 - Email Failed

Issue No: FRM-10023
Created 10/26/2021 9:38:57 AM
Type Bug
Priority Critical
Status Closed
Resolution Fixed
Fixed Version 19.1
Description *This issue relates to i21 Help Desk ticket:* [ HDTN-271803 - E-statement issue|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-271803]   *This issue relates to i21 Help Desk ticket:* [ HDTN-271916 - Update KKG to the most current version of 19.1|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-271916]   *This issue relates to i21 Help Desk ticket:* [ HDTN-265679 - Email Failed|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-265679]   [Chris Davidson|chris.davidson@irely.com] - Please see the screenshots below of the error message that Evelyn is getting.     *Steps:*   1. Go to Sales (A/R)   2. Open any invoice records   3. Click Email > Invoice   4. Send Email   *Issue:*   Can't send an email   !https://helpdesk.irely.com/iRelyi21live/Export/CRM/ef005007-6416-4e62-a478-9751ed0135f3.png!     !https://helpdesk.irely.com/iRelyi21live/Export/CRM/708db528-68ab-4fdd-b5ac-d947febe6145.png!   *Accepted:*   Should be able to send email without error.