| Description |
{color:#1f497d}We need to move the Announcements out of the Help Desk module and into the SM module. We still need this but it’s not just a Help Desk exclusive feature anymore.{color}
{color:#1f497d}Announcements are different from Notifications in that it remains at the top of the screen for a period of time or until you dismiss it. The idea is that nobody misses it like you could a notification.{color}
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