[Display Dashboard] Internal Server Error

Issue No: DASH-2027
Created 4/13/2017 4:25:45 PM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 17.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-197513 - Dashboards do not work|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-197513] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-196724 - After upgrade Dashboards are blank|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-196724] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-196689 - Dashboard panels in 17.1 - showing internal server error|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-196689] Upon trying to load or refresh a dashboard panel, it says internal server error. There are totals for the dashboard though. Also the query in the dashboard is running fine in SQL.   {color:#0f0f0f}This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.{color}     | [HDTN-196689 - Dashboard panels in 17.1 - showing internal server error|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket?ticket=HDTN-196689&activeTab=Ticket%20Details]  | + *Steps:* +   1. Download the customers backup from QC server.   Path: D:\FTP Files\Adrian   Filename: testT1_04182017.7z   2. Logon using the credentials from the comment section below.   3. Go to Dashboard > Display Dashboard.   4. Select Rack Prices.   + *Result:* +   !pastedImage_d74309_0.png!   + *Accepted:* +   Should display data and should not result to Internal Server Error since it was working on 16.2.