| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-289085 - Priced Contracts appearing as Basis|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-289085]
*From:* Jose Leon Gambetta
*Sent:* Friday, February 24, 2023 12:36 AM
*To:* manufacturing
*Cc:* Jimena Rodriguez
*Subject:* Priced Contracts appearing as Basis
*[This email originated from outside of iRely. Do not click links or open attachments unless you recognize the sender and know the content is safe. Contact helpdesk if in doubt.]*
Hi Irely Team,
The following 4 contracts are all priced but our teams are unable to proceed with inventory receipts since the system is showing the below bug and warning that the contract is not priced, _when it is in fact priced._ *Could you please help to look into the below?*
Here is a screenshot of the sequence, it is showing basis even though there is a futures price, cash price, and contract was created as an outright priced contract (not basis).
When our team tries to proceed with inventory receipt, we are met with the following error:
I also tried to open up pricing tab and it does not let me because it says it can only price “basis” contracts, so it looks like a bug.
Thanks,
Jose
*From:* Jimena Rodriguez < [JRodriguez@mother-parkers.com|mailto:JRodriguez@mother-parkers.com] >
*Sent:* Thursday, February 23, 2023 9:50 AM
*To:* Michael Rosa < [mrosa@mother-parkers.com|mailto:mrosa@mother-parkers.com] >; Jose Leon Gambetta < [JGambetta@mother-parkers.com|mailto:JGambetta@mother-parkers.com] >
*Cc:* MP_Traffic < [MP_Traffic@mother-parkers.com|mailto:MP_Traffic@mother-parkers.com] >
*Subject:* RE: Farmer Brothers - New DD Houston Contracts
Good Morning Mike/Jose,
For the below when I try to post the DOs I am getting a price error message even though I do see the price on the contract.
Can you kindly check on your end all went through, or I might need to reach out the I21.
*P-2198*
*P-2197*
*P-2198*
*P-2199*
Thank you,
Jimena Rodriguez
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