| Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-288513 - Submenus frozen after closing/exiting a screen|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-288513]
*This issue relates to i21 Help Desk ticket:* [ HDTN-288513 - Submenus frozen after closing/exiting a screen|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-288513]
Steps:
*Steps:*
1. Go to Contract Management> Contracts
2. Open any record
3. Click Duplicate > With First Sequence
4. Remove the records from Cost grid
5. Open the Contract Sequence
6. Navigate to FX tab
7. Fill in the Counter Currency dropdown field
8. Click Update button
9. In Contract record screen Click Close button
10. In Save prompt message, Click Yes
*Issue:*
It happens almost every day, at least 3 or 4 times, when exiting/closing a screen such as Contract Entry or Logistics that submenus cannot be accessed anymore. It seems the whole application panel is frozen where the main menu structure is still operatable.
*Acceptance:*
Should not crash while the main menu system is still active.
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