| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-226857 - Reference violence 1005410.66 debit note|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-226857]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-226857 - Reference violence 1005410.66 debit note|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-226857]
JDE customer has reported the below issue in Live environment after it was upgraded to 18.1 version
* I would like to issue debit note for Nedcoffee, but unable to save.
* Could you please let me know what is the reason and how to solve this ?
* Email from customer is attached for your reference
* Steps:
* In the contract 1005410.66 for seq 1 in the cost tab select the other charge as Downgrade with value and save it
* In the vouchers screen click on new button select the type as Debit Memo and vendor as Nedcoffee and add payables as contract 1005410.66
* In the detail grid in the Account ID column change the account to Rebate/Downgrade
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* Issue:
Save the voucher screen or move to next tab, getting error message as "Unable to save record due to reference violation"
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Acceptance:
Debit Memo should be saved without any error message
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