Description |
*This issue relates to i21 Help Desk ticket:* [ HDTN-330901 - DB Copy Request -S wink Oil|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-330901]
*This issue relates to i21 Help Desk ticket:* [ HDTN-329556 - Cannot post invoice due to contract insufficient gallons|https://helpdesk.irely.com/iRelyi21live/#/HD/Ticket/?ticket=HDTN-329556]
In company 02 - Invoice SI-33359 will not post due to insufficient gallons remaking on contract. However, the invoice is for 53.6 and the remaining contract is 56.1.
Please see more below:
Issue: Values shown in the prompt is incorrect. Please check why 56.100000 is showing when the Available balance in the contract is fully consumed.
*Steps for Existing Contract*
1. Go to Invoice and search for SI-33359
2. Try to post the invoice and you'll get below prompt.
*Issue:* Incorrect message thrown
!pastedImage_4_5_2024__13_38_18_937.png|height=351,width=453!
!pastedImage_4_5_2024__13_37_50_648.png|height=569,width=1180!
3. Check the contract available balance.
!pastedImage_d254049_2.jpg|height=501,width=1180!
*Acceptance: I* f the available qty of the contract is fully consumed, correct values must be shown in the prompt: "_Available quantity for the contract and sequence is which is insufficient to SAVE/POST a quantity of therefore could not Save/Post this transaction."_
*Steps for New Contract*
1. Create a contract
2. Create TM Order (partial)
3. Process Energy Trac
4. Post the Invoice
5. Create a TM Order for the remaining
6. Process Energy Trac
7. Post the Invoice
8. Create TM Order - *Acceptance* : Completed Contracts will no longer be available for new orders to prevent the posting issue on invoice
9. Re-process file in Energy Trac - *Acceptance* : Also not allowed since contract is already completed
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