| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-200466 - Add Additional Sales People to CRM|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-200466]
Jayson -
This item must be fixed in 17.3 - this is a billable event. Please add your hours to the attached help desk ticket.
1) if there are multiple sales people and there is a line of business on the opportunity - defaut the sales person associated with the line of business
* if multiple lobs on the opportunity and a sales person for each - then just use the default sales person
* if there is only one - then choose the sales person associated with that lob on that entity
2) in the Contact search screen list the sales person associated with the lob for the contact
3) in the sales entity search screen list the entity twice - once for each line of business.
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