Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-227466 - AR Statement Type "Full Detail - No Cardlock" showing incorrect Aging|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-227466]
v18.3.1205.521
+ *Steps to reproduce:* +
1. Restore backup. See environment.
2. Generate customer statement report for customer #7554.
+ *Actual result:* +
AR Statement Type "Full Detail - No Cardlock" showing incorrect Aging.
Running balance is Zero but has aging Total balance of $252.81
Account Balance is Zero
This is a total of 3 Write off Payments
RCV-7948 and RCV-8958 and RCV-11146
See comment for screenshot.
+ *Note:* +
Its the same result when I upgraded to latest release iRely i21_18.3.0227.765.
|