Invoice - Unable to post a Cash Refund (Debit and Credit Amounts are not balanced)

Issue No: AR-9736
Created 1/29/2019 9:28:49 PM
Type Bug-QC
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 18.3
Description Steps to reproduce:   1. Go to Sales \| Activities \| Invoices   2. Click New   Source = Standard   Type = Customer Prepayment   Customer = Galcon Holdings LLC (or any)   Prepay Type = Standard   Description = Prepaid   Shipped = 1   Price = 111.00   3. Click Save   4. Click Pay   5. Post the created Receive Payment   6. Return to Activities \| Invoices   7. Click New   Source = Standard   Type = Cash Refund   Customer = Galcon Holdings LLC (or any)   8. Click Prepaids and Credit Memos   9. Click Apply checkbox button corresponding to just created customer prepayment   10. Click Save, then Post   Expected result: Cash Refund should be posted without error   Actual result: Error message is displayed: "Debit and credit amounts are not balanced. (OK)"   Screenshots for reference:   CPP created   !pastedImage_d111471_0.png!   Cash Refund:   !pastedImage_d111471_1.png!   Posting:   !pastedImage_d111471_2.png!     Post Preview:   !pastedImage_d111471_3.png!