HDTN-220675 - Keep getting message AP Out of Balance

Issue No: AR-9647
Created 1/10/2019 3:02:59 AM
Type Bug-QC
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 18.3
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-224108 - Grain barge sales advances being debited twice|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-224108]     This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.     [HDTN-221239 - AP and GL is not balance|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-221239]     This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-220675 - Keep getting message AP is Out of Balance|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-220675]     + *PRE-CONDITION* +   # Create a prepayment record for the customer   + *STEPS* +   # Create a debit memo using the same customer # Apply the prepayment via "Prepaids and Credit Memos" tab # Click "Post Preview" # Verify the GL entries   + *ISSUE* +   AP to GL is out of balance.     The Script I run to find the out of balance does not match the error message (script is attached)   I can find transactions that appear to be missing from Payables that show up in GL, however I cannot come up with a number that matches either the script or the warning.   !pastedImage_d110549_0.png!     + *ACCEPTED* +   No GL entries under AP must be displayed