Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-224108 - Grain barge sales advances being debited twice|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-224108]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-221239 - AP and GL is not balance|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-221239]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-220675 - Keep getting message AP is Out of Balance|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-220675]
+ *PRE-CONDITION* +
# Create a prepayment record for the customer
+ *STEPS* +
# Create a debit memo using the same customer
# Apply the prepayment via "Prepaids and Credit Memos" tab
# Click "Post Preview"
# Verify the GL entries
+ *ISSUE* +
AP to GL is out of balance.
The Script I run to find the out of balance does not match the error message (script is attached)
I can find transactions that appear to be missing from Payables that show up in GL, however I cannot come up with a number that matches either the script or the warning.
!pastedImage_d110549_0.png!
+ *ACCEPTED* +
No GL entries under AP must be displayed
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