This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
HDTN-224635 - A/ R NSF DEDUCTIONThis issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
HDTN-222879 - Need help getting NSF credit to cash clearing account cleared outv18.3.0108.612
Steps:
1. Take note of the customers AR balance.
2. Create a check payment for an invoice and post.
3. Hit on Non Sufficient Funds.
4. Enter the date, select the payment from step #2 and NSF account.
5. Hit Process.
6. Generate customer statement from batch printing.
Result:
The unpaid invoice from NSF does not show.