| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-223145 - Refunded Credit Memo still reflects as credit|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-223145]
Steps:
1. Take note of the customer's Regular Credit before doing another Credit Memo
!pastedImage_d110405_0.png!
2. Create a Credit Memo then refresh the Customer Inquiry. Check the Regular Credit.
works good.
!pastedImage_d110405_1.png!
3. Process the Credit Memo to Refund and Post the Pay Voucher. Refresh Customer Inquiry and check the Regular Credit.
BUG: Regular Credit did not decrease. It should decrease since the credit has been refunded.
!pastedImage_d110405_2.png!
|