| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-220270 - Batch printing ignoring check boxes|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-220270]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-218920 - Customer statement print credit balance|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-218920]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-216220 - Batch Printing - Print Credit Balance excluding credit transactions|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-216220]
When printing statements, if you uncheck Print Credit balance, this will not print any credit transactions on the statement. Therefor the statement will not match the customer aging report.
The print credit balance is omit the statement from printing all together if the customer has a credit aging balance as of date.
Ex:
Customer A
7/1/2018 SI-1 +$100
7/15/2018 SI-2 -$125
8/1/2018 SI-3 +$300
Total Balance +$275
Customer aging as of 7/31/2018 -$25
Print Credit Balance Checked - Print the customer statement
Print Credit Balance NOT-CHECKED - Do not print the customer statement
NOTE: This is indicator should not exclude credit transactions from statement AND still print statement. This indicator should omit the statement from generating.
Steps to reproduce:
1. Go to Sales \| Activities \| Batch Printing
2. Enter the following:
Transaction Type = Customer Statements
Date From
Date To
3. Uncheck 'Print Credit Balance'
4. Click Print
Expected result: Statements for Customers with credits should not be generated
Actual result: Statements for Customers with credits are generated
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