| Description |
*POS Returns : {color:#ff0000}Unable to process the Returns successfully{color} (See the attached video for reference)*
*Steps to recreate:*
*1: POS screen, click on SEARCH > FIND SALES RECEIPT*
!pastedImage_d105847_0.png! !base64Image_1563951159.gif!
*2: FIND SALES RECCEIPT > select the paid transaction that needs to be return*
*!pastedImage_d105847_1.png! !base64Image_1563951159.gif!*
*3: Click RETURN to go to POINT OF SALE - RETURN screen*
*!pastedImage_d105847_2.png! !base64Image_1563951159.gif!*
*4: Receipt # SR-14 processed for return*
!pastedImage_d105847_3.png!
*5: System prompts "Do you want to return this invoice?" click YES*
!pastedImage_d105847_4.png!
*6: The Point Of Sale - Return screen shows the transaction is being processed, however it does not do anything (tested it, the screen kept showing this for over 8 mins)*
!pastedImage_d105847_5.png!
*7: System won't allow to click Cancel or Close to come out of it, clicked ESC to stop the processing to start all over again or process another transaction*
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