| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-217990 - Getting and internal Server Error when using batch prining to send invoice to e-mail|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-217990]
+ *PRE-CONDITION* +
# Setup customer with a valid email address and set Email Distribution = Invoices
+ *STEPS* +
# Go to Batch Printing
# Set Transaction Type = Invoice
# Click "Email"
# Or, click "Details" tab then select a record and click "Email"
# Verify the email sent
+ *ISSUE* +
If I use the Batch Printing selection to e-mail documents I get an "E-Mail Failed to Send :Internal Server Error"
If I E-Mail directly from the invoice screen it will work properly
!pastedImage_d104834_0.png! + *ACCEPTED* +
Email document must be sent via direct Invoice or Batch Printing
!http://jira.irelyserver.com./Export/CRM/f4724e40-cb08-4f95-82e2-6d6a255a21dd.png!
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