Aging Report: Forgiven service charges still show up in AR balance

Issue No: AR-8780
Created 9/12/2018 2:10:09 PM
Type Bug
Priority Major
Status Closed
Resolution Fixed
Fixed Version 18.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-217743 - Forgiven service charges still show up in AR balance|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-217743] v18.1.0829.344   + *Steps to reproduce:* +   1. Restore clients backup db. See environment.   2. Look up service charges with forgive date 9/7/2018.   !pastedImage_d104758_0.png!   3. Generate aging detail report as of the forgive date for the same customer.   + *Actual result:* +   !pastedImage_d104758_1.png!