Portal Credit Card > Void Payment was Declined

Issue No: AR-8585
Created 8/28/2018 12:31:49 AM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 18.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-217232 - CC Payment missing in deposit|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-217232]     Steps to reproduce:   1. Go to Sales \| Activities \| Receive Payments   2. Open a processed (Credit Card) and posted receive payment   3. Click Credit Card \| Void submenu   4. Click OK   5. Check Vantiv Report       * Issue ** A Voided Payment gave a declined error * Requirement ** Do not void a payment twice