| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-209995 - Fort Books go live|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-209995]
Steps:
1. Sales > Sales Order > Select order. (sample:SO-411)
2. Invoice
Issue: Error message on log file. Not sure what this means.
I changed the Sales Order to type "License Only" from "License/Maintenance" and it allowed me to invoice. The issue is only when type "License/Maintenance".
You cannot use the current db for testing. You will need a copy of at least last night. Anytime copy between 8/16 - 8/21 should work if you need db copy.
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