Description |
* Objective
** In Card Fueling Invoice Process
*** A customer may misprice transactions and need to issue a credit transaction and rebill.
*** If the Rebill is at a lower price than the original transaction. It is possible that the total balance on the CF Invoice will be negative.
*** Note: returning fuels is almost impossible through cardlock, but billing adjustments are uncommon, but still may happen to a couple of customers each month.
*** Many customers will want to see these account adjustments on their fuel expense reports.
*** Recently had a pump sensor issue that billed an extra 702 gallons that had to be credited. The credited amount exceeded the total of the invoices.
* Requirement
** When Payment Method = CF Invoice
*** Allow CF Invoice Update AR to create and post Payments that are negative to do returns.
*** This Payment method does not have not have any downstream impact to Cash Management / Undeposted Funds
* Steps to Recreate
** Create CF Tran for Negative Quantity to create a Credit Total
** Run CF Invoice process to create a negative total on CFSI
** CF Invoice > Update AR
*** Create Sales > Payment > Return Payment
*** Create Sales > Invoice > Credit Memo
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