| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-209995 - Fort Books go live|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-209995]
*Steps:*
1. Sales > Import Billable from Helpdesk
2. select a few of the tickets to import.
*Issue:* The pop up will say successful, but the invoices will not actually be created and tickets are still in Billable helpdesk grid.
*Random on which ones would work and not work.
*Remove Rate Type value.
*Accepted* : Billable transaction should be imported.
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