Cannot post payment due to invalid journal entries

Issue No: AR-8047
Created 7/9/2018 2:36:23 PM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 18.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-215145 - Batch posting errors not sure which one caused the problem |https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-215145] This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-213522 - G/L Entries are expected |https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-213522]           This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-198558 - Debit and Credits not Balanced|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-198558]             Version: 18.1.0706.242     Client just recently upgraded to 18.1.0706.242.   + *Steps:* +   1. Download and restore backup. See environment.   2. Open payments RCV-91539, 91540, 91542, 91543, 91544, 91545, 91546, 91547, 91548, 91550, and 91551.   + *Issue:* +   Invalid journal entries. See recording.   Please provide a patch since client just underwent upgrade.   + *Accepted:* +   GL entries must be displayed upon viewing the "Post Preview" and record must be posted