| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-210363 - Cannot enter a payment that is to be unapplied|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-210363]
Version: i21_17.3.0227.322
+ *Steps:* +
1. Restore customers database. See environment for db backup.
2. Go to Sales >> Receive Payment.
3. Create a pre-payment.
4. Post.
+ *Result:* +
Amound paid changed to 0.
+ *Accepted:* +
Should be the posted pre-payment amount.
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