Calculate Service Charges not calculating for inactive customers with balance

Issue No: AR-6813
Created 2/26/2018 4:54:19 PM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 17.3
Description Version: 17.3.0222.316   Database: 01   *Steps:*   1. find an existing customer that is past due   2. Make sure the customer is set to calculate service charges   3. Set the customer as INACTIVE   4. Calculate Service Charges for the customer   *Issue:* Notice the customer will not be part of the service charge calculation.   *Accepted Criteria:*   If the customer has past due balance and they are set to have service charges, the system should calculate service charges regardles if active or not.   Note: The customer maybe set to inactive at this time because they have a past due balance and cannot pay. But the customer still owes money, therefore should be charged service charges if the setup is to charge.