| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-209825 - Test 1 - Lot Tracking without Manufacturing|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-209825]
[~ajith.dharan] [~chris.pelz] [~pete.schmidt]
Currently, we are not able to create any type of sales records in Sales>Invoice for items requiring lot #s.
We can create the invoice with lot# inventory items via Inventory Shipment, select lot # and process to invoice.
However, we do not have a way to create a credit memo/refund for customer when the inventory being returned is lot# required.
Inventory Shipment does not allow negative inventory.
Two Options:
1. Create a process in Inventory shipment for returns.
2. Allow Sales Invoices to process transactions with lot# requirements.
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