| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-205484 - Filter for Inactive Customers in Customer Statement|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-205484]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-203850 - Aged Trial Balance and Service Charges |http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-203850]
Version: 17.1.0929.256
+ *Steps:* +
1. Restore the customers database. See environment for file location.
2. Go to Sales > Reports > Customer Statements Report.
3. Generate with customer name blank.
+ *Result:* +
Its producing customer statement of inactive customer.
i.e.
Customer #001005.
+ *Accepted:* +
Should not produce statement for inactive customers. If a user needs to generate statement of inactive customers, they should set it first to active.
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