| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-203193 - Age Trial Balance Report|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-203193]
+ *Issue:* +
Customer just recently upgraded to latest maintenance release i21_17.1.0926.249 after I recommended them to upgrade. Before, their only issue was the report does not balance. Now after upgrade, they can no longer generate the report.
+ *Steps:* +
1. Connect to the customers server remotely. See environment.
2. Sales > Reports > Customer Aging Report.
+ *Result:* +
!pastedImage_d83338_0.png!
This doesnt happen on my local with the latest backup without company name.
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