Tax Report Grid Failed to Load Error

Issue No: AR-5481
Created 9/27/2017 12:32:05 PM
Type Bug
Priority Major
Status Closed
Resolution Fixed
Fixed Version 17.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-202745 - Tax Report Grid Failed to Load Error|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-202745]           Version: 17.1.0926.249     + *Steps:* +   1. Connect to iRely - 1&1 Servers > 1&1 Hosted APP.   2. Login to Rhoads Energy.   3. Go to Sales > Tax Report Grid.   + *Result:* +   !pastedImage_d83241_0.png!   + *Issue:* +   This doesnt happen on my local. They just recently to the latest maintenance release. I tried to reindex their database, twice recycle the app pool but never worked.