| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-203398 - Service Charge grace period to be 30 days for everyone. Service charge will accrue on the 31st day.|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-203398]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-202611 - Service charges on past due invoices are not correct when using grace period|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-202611]
Version: 17.1.0831.210
Steps:
1. Restore customers database. See environment for file location.
2. Apply fix from http://jira.irelyserver.com/browse/AR-5327
3. Go to Sales > Service Charges.
4. Set LR grace period to 15 days.
5. Sales > Calculate Service Charge.
6. Select customer 040327, as of date 9/2/2017.
7. Click Post Preview.
Result:
!pastedImage_d82032_0.png!
With 15 days grace period, these invoices are not calculated at all.
!pastedImage_d82032_1.png!
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