| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-202297 - July Finance Charges|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-202297]
Version: 17.1.0823.198
+ *Steps:* +
1. Go to Sales > Invoices.
2. Click New to create.
3. Create an invoice with past due date and post.
4. Go to Sales > Calculate Service Charge.
5. Select customer relative to step #3.
6. Click Calculate.
7. View service charge invoice and post.
8. Forgive service charge.
+ *Issue:* +
Service charges posted and forgiven should have 0 impact to AR & GL.
+ *Accepted:* +
Should create a reversal entry for finance charge posted and forgiven.
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