| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-209619 - scheduled quantity can not be less than zero|https://helpdesk.irely.com/iRelyi21live//#/HD/Ticket/?ticket=HDTN-209619]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-202373 - Can not Post I21 Sales Invoices|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-202373]
When entering an invoice with an item that has a contract, there are two issues that may or may not be related to the core issue (Unable to post).
# The available contract is auto selected, but the available contract balance is 0.00. If you manually re-select the sequence the correct balance will be shown.
# Despite all selections appearing to be correct the user is unable to post the invoice due to the error "Total scheduled quantity cannot be less than zero"
!pastedImage_d81247_0.png!
Tested on 17.1.0625.72
Steps to reproduce:
1. Go to Contract Management > Contracts
2. Create and save a contract and sequence
3. Go to Sales > Invoices
4. Click New toolbar button
5. Enter required header fields
6. In the grid area, enter the above contracted item
Expected result: Contract No and Sequence should be autopopulated
Actual result: As expected
7. Click Post toolbar button
Expected result: Invoice should be posted without any error
Actual result: Invoice not posted; error message is displayed: "Total scheduled quantity cannot be less than zero. (OK)"
|