New letter is not pulling all customers

Issue No: AR-5177
Created 8/15/2017 1:54:13 PM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 17.1
Description This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-201707 - Prebuy letter|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-201707] Version: 17.1.0803.148   + *Steps:* +   1. Connect to my environment.   2. Sales > Batch Printing.   Transaction Type = Letter   Letters = Pre-Buy Price   3. Detail tab.   + *Issue:* +   The list that comes up isn't even half of their customers.   + *Accepted:* +   Should pull all the list of their active customers.