Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-201262 - i21 Balance Forward Statements not including Payment activity|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-201262]
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-201262 - i21 Balance Forward Statements not including Payment activity|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-201262]
Version: 17.1.0725.128
+ *Steps:* +
1. Restore database from
\\fileserver\Projects\i21Web\Databases\Kohlers
Filename: Kohlers01_08022017.bak
2. Sales > Reports > Customer Statements Report.
3. Select customer 1005018
4. Date between 6/30/2017 to 8/2/2017.
5. Generate.
+ *Result:* +
Service charge does not show.
+ *Accepted:* +
Refer to Grid Details of v17 Customer Statements Report - Balance Forward test case. The details after Balance Forward line will be the transactions from to.
Customer posted service charge on 8/1/2017.
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