| Description |
This issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.
[HDTN-201262 - i21 Balance Forward Statements not including Payment activity|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-201262]
Version: 17.1.0725.128
+ *Steps:* +
1. Restore the customers database from
\\fileserver\Projects\i21Web\Databases\Kohlers
Filename: Kohlers01_08012017
2. Sales > Reports > Customer Statements Report.
Customer = 03292
+ *Result:* +
!pastedImage_d79850_0.png!
+ *Accepted:* +
As verified by Concepcion, running between 06/01/2017 - 06/30/2017, the running balance should be ending balance of 5/31/2017. While running between 6/30/2017 - 7/31/2017, the running balance should be 6/29/2017. Therefore, it is not necessary that the date should always begin with month end.
Additionally, activity of the date range regardless if its only payment should show on the report.
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