Nobody is showing up for Final Overdue Collection Letter

Issue No: AR-5072
Created 8/1/2017 1:21:55 PM
Type Bug
Priority Blocker
Status Closed
Resolution Fixed
Fixed Version 17.1
Description his issue relates to i21 Help Desk ticket. Click the link below to go to Help Desk ticket.   [HDTN-199965 - Nobody is showing up for Final Overdue Collection Letter|http://helpdesk.irely.com/iRelyi21live/i21/#/HD/Ticket/?ticket=HDTN-199965]           Version: 17.1.0727.134     + *Steps:* +   1. Restore the customers database from   \\fileserver\Projects\i21Web\Databases\Lassus   Filename: lasbro01_08012017.7z   2. Sales > Batch Printing.   Transaction Type = Letter   Letters = Final Overdue Collection Letter.   + *Result:* +   According to Spec, Final Collection Letter is Over 120 days.   We should have at least SI-8820 for customer MID-AMERICA to print a letter when Final Overdue Collection letter. As Adrian mentioned earlier, we will have development fix the issue.   Invoice Due date = 1/31/2017 + 120 days = 6/1/2017 makes it 121 days.   These invoices should show on 120+ days Final Collection Letter.   !pastedImage_d79847_0.png!   !pastedImage_d79847_1.png!